Author: Mundford Parish Council

Cold Calling

A no cold calling zone is a designated area where the residents declare they will no longer accept traders calling at their homes without an appointment.

No cold calling zones are a deterrent to unscrupulous traders and bogus callers, who do not want to be recognised or ‘logged’ as working within an area.

Apply to become a no cold calling zone

You can apply online for an area to be a no cold calling zone.

Trading Standards support the collective wishes of the residents, so the majority of the people living in the area must want the zone to be created.

It’s also helpful to have support and agreement from the parish or town council and to have someone who can act as a local champion to help promote the zone.

No cold calling zones are suitable for areas where: 

  • There is evidence of a history of doorstep rogue trading/bogus calling
  • The area has a strong community bond/spirit and desire for the zone
  • The age and/or vulnerability of the residents causes them to be at greater risk through cold calling
  • The area is considered to be attractive to doorstep rogue traders
  • The area is distinct and can be clearly identifiable as a zone

What happens to the application?

One of our officers will assess the need for the zone and its potential success.  If the application is accepted, we will liaise with the local champion to set up the zone.  We supply signs, packs for residents containing advice and information and door stickers.  We offer continued support to established zones.

Tackling cold calls in a no cold calling zone

We follow up all reported incidents of cold calling.  This may be limited to finding out why a trader has ignored a designated no cold calling zone but may include more formal enquiries.

There is no law preventing cold calling.  However, by law, you have 14 days to cancel contracts signed at home or your place of work for works costing more than £42.  The trader must give you a cancellation notice, allowing a 14-day cooling off period.  It’s a criminal offence if they don’t do this and Trading Standards may be able to take enforcement action.

Contact the Citizens Advice consumer helpline for advice using their online enquiries form or by calling 03454 04 05 06.

Mobile Library Poetry Competition

We have a poetry competition which is running throughout November and ending on 21st December. We are inviting everyone to write a poem about the Mobile Library, in any capacity – a fantasy journey, a memory of the library, a recent visit to the library – the choice is the authors.

Poems can be given to drivers or emailed through to us at central.mobiles.lib@norfolk.gov.uk

The Mobile Library Team will pick their favourites and the authors will have the chance to be filmed, if suitable, reading their poems on the Mobile Library for a Digital Anthology which will be shown on our internal screens in the New Year. We have 2 guest judges: Hayley Scott, author of Jar Baby and the Teacup series, and Elly Griffiths, author of the Ruth Galloway series, who will be around when we film for the Digital Anthology to meet the winners.

Your Mobile Library routes are:

Mundford: EDE205

All timetables can be found here: www.norfolk.gov.uk/mobilelibraries and of course any questions or anything you’re welcome to email or phone: 01603 222 267

WHAT3WORDS

 What3words For those of you who aren’t already using What3words and its sister app 3wordphoto, this is a fantastic tool, especially for those of us who live and work in rural communities. It can be used to provide POLICE officers with an accurate location of an offence or to direct resources to someone injured or lost in an open rural location https://what3words.com

TEMPORARY CLOSURE OF ST. LEONARDS STREET

NORFOLK COUNTY COUNCIL proposes to make a Temporary Traffic Order affecting the St. Leonards Street from its junction with Crown Road for a distance of 100 metres westwards in the PARISH OF MUNDFORD because of mains laying.

The road will be temporarily closed (except for access) from 29th July 2019 to 2nd August 2019 for the duration of the works, expected to be 5 days within the period.

Alternative route is via: St. Leonards Street, Cranwich Road, Swaffham Road Roundabout, Swaffham Road, Crown Road.

Please click here for Road Traffic Order